Report a bug or send an idea

Found something broken, or thought of something Joinue should do? Send it from Your feedback in Settings. Everything you've sent stays on that screen along with what happened to it, so you can see whether a bug got fixed rather than wondering where it went.

A bug report can carry up to three screenshots. That's usually the fastest way to get something fixed, since one picture of what you were looking at says more than a paragraph. Three slots exist because the screen that caused it, the thing that went wrong, and the error itself are often three different pictures. They're stored privately and only the Joinue team can open them, so check what's on screen before you send one.

This is the front door for anything about the app itself. For account trouble, something urgent, or anything you'd rather not put in the app, contact us instead.