Muting, blocking, and reporting
Mute to quiet someone without cutting them off. Block to cut contact both ways. Report anything, reviewed within 24 hours.
Muting
Muting is the quiet option, for when someone is a lot rather than a problem. Mute them from their menu anywhere in the app and their activity stops reaching you: you don't see it, and you get no notifications about them.
Nothing else changes. You stay connected, they can still see you and message you, and they're never told. Review or lift every mute in one place under Muted accounts.
Blocking
You can block any user from their profile. Blocking cuts contact both ways: no messages, no invites, no showing up in each other's discovery. Blocked accounts lists everyone you've blocked, and unblocks them.
Reporting
You can also report any user or piece of content (profiles, events, posts, photos, messages) from the item itself. Reports go straight to the Joinue team, and we review them within 24 hours. We have zero tolerance for objectionable content and abusive behavior.
For anything urgent or sensitive, email legal@joinue.com.
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