Problems opening an invite link

An invite link looks like joinue.com/e/ followed by a code. Whoever holds it can open the invite, with or without an account.

It opens in the browser, not the app

The invite is the same in a browser, and you can answer right there. A link opened inside another app (Instagram, a mail app's built-in browser) or pasted into the address bar stays on the web even with Joinue installed. On an iPhone in Safari, a bar at the top of the page opens the same invite in the app.

If you answer as a guest in the browser and you have an account, tap Sign in on that same page afterward. Your RSVP moves to your account.

Invite unavailable

The page says "This invite link is no longer active." The link no longer leads to a live event: the host reset the link (which turns off every copy already sent), deleted the event, or the link was cut short when it was pasted. Ask the host for a fresh one. If you had already RSVP'd when the host reset it, you keep your spot.

Event not available

This shows on a link that looks like joinue.com/events/ followed by a long code. That is the event's page address, and it opens only for people who can already see the event. The message reads "It's private, or it was removed. If someone sent you this link, ask them to add you." Ask the host to invite you, or to send the invite link from the event's share button. Signed out, you're asked to sign in first.

Invited at a different email address or phone number than the one on the account you're signed in to? The invitation follows that address or number. See You ended up with two accounts.

Cancelled, over, or closed

• This event was cancelled: the host called it off.
• This event has ended: the link still opens, with nothing left to answer.
• RSVPs closed, with a date: the host set a deadline and it has passed.
• Sign up to RSVP: the host takes replies from accounts only, or approves each guest.

You already answered on another phone

Without an account, your answer is remembered by the phone or browser you answered on, so the same link on a different phone starts blank. Don't answer a second time. Tap Already RSVP'd on another phone? under the RSVP buttons, enter the email or phone number you left, and tap Send my link. The link we send opens your RSVP on the new phone. Left neither? Ask your host for your link. RSVP without an account has the rest.