Not getting notifications

Start in Notifications. If what you expected is listed there, it reached your account and only the buzz was held back, so the cause is one of the settings below. Messages are the exception: they show in Talk, not in that list.

Check these in order

1. 1Your phone's permission. In the app, open Notification settings and read the Push notifications row at the top. On for this device means your phone allows them. A Turn on button means you haven't been asked yet, so tap it. Turned off in your phone's Settings means the phone is blocking Joinue: tap Open Settings and allow notifications there.
2. 2Your browser's permission, if you use Joinue on the web. The same row reads On for this browser or has an Enable button. Blocked, enable in your browser settings means the browser is refusing, and the fix is in the browser's own settings for joinue.com.
3. 3Joinue's own switches. Lower on that page, each category, like Events or Talk, has a switch, and some have smaller ones under them. Turn on anything you want to hear about. Notification settings says what each one covers.
4. 4Pause all and Quiet hours. Both hold pushes and texts on purpose. If Pause all reads Paused until a time, tap Resume. If Quiet hours is on, whatever arrives inside the window waits until it ends.
5. 5One thing you quieted. An event, trip, or Space set to Highlights only or Muted stays that way whatever your settings say, and so does a conversation you muted in Talk. Quiet one event, trip, Space, or conversation shows where each control is.
6. 6A person you muted. Muting someone stops notifications about them too. Your list is in Settings under Muted.

Signed out, or on a new phone

Pushes go to the phones and browsers where you turned them on. Signing out of one stops its pushes, and a new phone starts with none. Sign in there and check the Push notifications row again.

If you only use the website

With no app and no browser alerts turned on, Joinue emails you the important ones instead: invites, announcements, cancellations and changes to your plans. While that applies, a switch named Email me the important ones sits above the categories. An ordinary chat message is never emailed or texted, so hearing about those takes the app or browser alerts.