Troubleshooting
What to check when you can't get in or something never reached you.
Not getting notificationsThe causes worth checking, in order: your phone's permission, Joinue's own switches, anything paused, and anything you quieted or muted.The sign-in email or text code never arrivedCheck spam, send a fresh one from the same screen, and make sure it's the address or number your account uses. Texted codes only reach US and Canadian mobile numbers.Can't sign inGet back in with an emailed link, reset a forgotten password, and what to do when two-factor is what's stopping you.You ended up with two accountsIt happens when you sign up one way and later sign in another. We can merge the two into one, and this is what a merge keeps.Problems opening an invite linkWhat each message means when an invite link opens in the browser, says the event is unavailable or private, or doesn't remember that you already answered.
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